These terms and conditions (Terms of Use) apply when you use this website, https://yukimi-aunz.com (Website). You agree to be bound by these Terms which form a binding contractual agreement between you and us, Lotte Co., Ltd. trading as Yukimi, based in Japan (Yukimi, our, our company, we, or us).
If you do not agree, we kindly ask that you refrain from using the Website. By using this website, you are deemed to have agreed to all the conditions below (hereinafter, visitors and others who use this website in any form are referred to as 'customers'). We will provide you with reasonable notice of any changes to these 'Terms of Use'. Also, in such cases, we kindly ask you to comply with the most recent version. Your continued use of the Website following such an update will represent an agreement by you to be bound by the Terms of Use as amended.
About Copyright and Intellectual Property
The copyrights of the corporate mark, logo, characters, products & product names, images, music, text, program data, etc., posted on our website principally belong to us. and our affiliated companies, as well as partner companies or rights holders who have granted our company permission to use them. You may only use this material for personal, non-commercial purposes unless you receive prior written consent from us. Unauthorised reproduction, modification, distribution, or public transmission of the content on this website is prohibited.
Additionally, for data that is allowed to be downloaded from our website, the download is permitted only for private use, and does not grant or transfer to the customer any rights our company possesses for reproduction, modification, lending, distribution, transmission over a network, etc., beyond the scope of reproduction for private use.
Any content that you provide to our company (including but not limited to suggestions, ideas, know-how, etc.) is transferred to us, free of charge, with all intellectual property rights, including copyright and moral rights, being assigned to us. You also agree not to exercise any moral rights against us or our successors.
The rights to trademarks (service marks, trademarks, house marks, logo marks, product shapes, etc., regardless of whether they are registered or not) displayed on our website belong to our company or to rights holders who have granted us permission to use them. Unauthorised use of any trademarks on this website is prohibited under the applicable trademark laws.
We retain ownership of the Website and all materials on the Website (including text, graphics, logos, design, icons, images, sound and video recordings, pricing, downloads and software) (Website Content) and reserve all rights in any intellectual property rights owned or licensed by us not expressly granted to you.
Interruption of Service on the Website
Our company may temporarily interrupt the provision of our website without prior notice in cases where it is deemed necessary due to unexpected system maintenance,malfunction, fires, power outages, natural disasters such as earthquakes, lawful orders or requests from courts, public prosecutor's offices, police stations, or other public authorities, or other operational or technical issues. Our company is not obligated to compensate or reimburse any damage, loss, or other expenses incurred by customers due to the interruption of our Website.
Changes or Discontinuation of the Website
Please be aware that our company may change the content and address (URL) of our website or discontinue or suspend its provision without prior notice. In such cases, we are not liable for any damages arising from such changes or discontinuation.
Disclaimer
We do not accept responsibility for loss or damage to computer systems, mobile phones or other electronic devices arising in connection with use of the Website. You should take your own precautions to ensure that the process that you employ for accessing the Website does not expose you to risk of viruses, malicious computer code or other forms of interference.
We also do not guarantee that our website is free from viruses or other harmful elements, or that the website will be continuously available without disruption. Additionally, we do not guarantee that the contents of this website do not infringe third-party intellectual property rights.
To the maximum extent permitted by applicable law, we exclude liability for any loss or damage arising from your use of the website, except where such exclusion would contravene your statutory rights under the Competition and Consumer Act 2010 (Cth) (including the Australian Consumer Law, as set out in Schedule 2) or Consumer Guarantees Act 1993 (NZ) which may not be excluded by contract.
About Links on Our Website
The Website may contain links to other websites that are not our responsibility. We have no control over the content of the linked websites and we are not responsible for such content. Inclusion of any linked website on the Website does not imply our approval or endorsement of the linked website.
About Providing Ideas
To prevent disputes over intellectual property rights, our company refrains from accepting proposals for ideas, suggestions, materials, and designs related to products and services unless requested by our company. If customers send this information to our company on our request via email or other means, the parties agree that all rights to the information, including rights in respect of copyright, rights to register patents, utility models, designs, trademarks, etc., and other intellectual property rights, rights to embody the information in products or services, rights to know-how and ideas, and all other rights, are waived at the time of sending, and that you agree to our company's free use of the information (subject to any other written agreement between you and our company). Our company is not obligated to consider, evaluate, adopt, or keep confidential the content of proposals, and bears no responsibility, including payment of compensation, even if our products, services, etc., are identical or similar to the content of the proposals. Our company is also not obligated to notify or explain to the provider the existence or reasons for consideration, evaluation, or adoption of proposals.
You warrant that your submission does not infringe any third-party rights, including intellectual property rights, and you warrant that proposals for ideas, suggestions, materials, and designs related to products and services are not unauthorised use, theft, or plagiarism of third-party information, and do not infringe on the intellectual property rights or other rights of third parties, or breach third-party trade secrets.
Handling of Posted Information
Our company may monitor and consider discussions, postings, transmissions, bulletin boards, and other content posted on our website from time to time. Except as required by law, our company is not obligated to perform such monitoring and consideration and bears no responsibility for any content arising from them. It is not permitted to post or transmit information on our website that violates public order and morals, constitutes or encourages a violation of the law, or falls under the prohibited items defined in “Prohibited Activities”. If our company discovers such information, we may delete the post, restrict access to the post, or take other measures without notifying or obtaining consent from the customer who posted or transmitted it. Our company is not responsible for any damages incurred by the customer as a result of taking such measures.
About Privacy Protection
We may collect, hold, process, use, disclose, store and otherwise handle your personal data or personal information (as the case may be) in accordance with our Privacy Policy and applicable privacy laws.
About Fees
There is no charge for information when using our website. However, connection fees or communication charges may be incurred when accessing the internet to use our website. Packet charges will apply when viewing on various mobile devices, so please use it at your own responsibility. Our company does not guarantee the speed of displaying our website or downloading data, and is not responsible for any unexpected packet or communication charges incurred by using our website. We recommend using a plan with unlimited packet usage.
Prohibited Activities
Our company prohibits the following activities (including activities that induce or prepare for them) when using our Website. If our company discovers such prohibited activities, we can take measures to delete the results from our website or take other actions to eliminate the results or effects of such prohibited activities without notifying or obtaining consent from the customer who performed them. Our company is not responsible for any damages incurred by the customer due to these measures.
Change of Terms
Our company may change these terms as necessary with prior reasonable notice. Please be aware of this. The changes to these terms will take effect upon their publication on our website.
We strive to ensure that the terms of this agreement are fair, transparent, and compliant with consumer protection laws. If any term in this agreement is deemed to be an unfair contract term under the Competition and Consumer Act 2010 (Cth) or the Fair Trading Act 1986 (NZ) (as applicable), that term will be severed from the agreement, and the remaining terms will continue to operate in full force and effect. If any provision of this agreement is found to be unlawful, void, or unenforceable, it shall be severed to the minimum extent necessary to comply with applicable law. This agreement will otherwise remain in full force and effect. Where a provision is severed to comply with the laws of Australia or New Zealand, the parties agree to negotiate in good faith to replace the provision with a lawful alternative that reflects the original intention as closely as possible.
Liability
We make no warranties or representations about this Website or any of its content and will not be responsible to you or any third party for any direct or consequential loss suffered in connection with the use of this Website. To the maximum extent permitted by law, we exclude any liability that may arise due to your use of our Website and/or the information or materials contained on it. You agree to indemnify us for any direct loss or liability suffered by us arising out of your use of this Website in breach of the express terms of the Site Policy that apply to your use of the Website. Notwithstanding any of the foregoing, nothing in Terms of Use exclude or limit any rights and remedies you may have under the Consumer Guarantees Act 1993 (NZ).
GENERAL
GOVERNING LAW AND JURISDICTION
This agreement is governed by the laws of Japan. In the event of a dispute arising between the customer and the Company in connection with this agreement or the services, the Tokyo District Court shall have non-exclusive jurisdiction.
However, to ensure compliance with relevant consumer laws in Australia and New Zealand, we acknowledge that certain statutory protections may apply to customers in these jurisdictions. This agreement will comply with, and does not attempt to restrict, exclude or modify any guarantee, right or warranty that cannot be excluded under, the applicable provisions of:
To the extent that any term in this agreement conflicts with the mandatory provisions of these laws, those mandatory provisions will prevail
WAIVER
No party to this agreement may rely on the words or conduct of any other party as a waiver of any right unless the waiver is in writing and signed by the party granting the waiver.
SEVERANCE
Any term of this agreement which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity and enforceability of the remainder of this agreement is not limited or otherwise affected.
JOINT AND SEVERAL LIABILITY
An obligation or a liability assumed by, or a right conferred on, two or more persons binds or benefits them jointly and severally.
ASSIGNMENT
A party cannot assign, novate or otherwise transfer any of its rights or obligations under this agreement without the prior written consent of the other party.
ENTIRE AGREEMENT
This agreement embodies the entire agreement between the parties and supersedes any prior negotiation, conduct, arrangement, understanding or agreement, express or implied, in relation to the subject matter of this agreement.
INTERPRETATION
(a) (singular and plural) words in the singular includes the plural (and vice versa);
(b) (gender) words indicating a gender includes the corresponding words of any other gender;
(c) (defined terms) if a word or phrase is given a defined meaning, any other part of speech or grammatical form of that word or phrase has a corresponding meaning;
(d) (person) a reference to “person” or “you” includes an individual, the estate of an individual, a corporation, an authority, an association, consortium or joint venture (whether incorporated or unincorporated), a partnership, a trust and any other entity;
(e) (party) a reference to a party includes that party’s executors, administrators, successors and permitted assigns, including persons taking by way of novation and, in the case of a trustee, includes any substituted or additional trustee;
(f) (this agreement) a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure is a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure to or of this agreement, and a reference to this agreement includes all schedules, exhibits, attachments and annexures to it;
(g) (document) a reference to a document (including this agreement) is to that document as varied, novated, ratified or replaced from time to time;
(h) (headings) headings and words in bold type are for convenience only and do not affect interpretation;
(i) (includes) the word “includes” and similar words in any form is not a word of limitation;
(j) (adverse interpretation) no provision of this agreement will be interpreted adversely to a party because that party was responsible for the preparation of this agreement or that provision; and
(k) (currency) a reference to $, or “dollar”, is to Australian currency, unless otherwise agreed in writing.
If you do not agree, we kindly ask that you refrain from using the Website. By using this website, you are deemed to have agreed to all the conditions below (hereinafter, visitors and others who use this website in any form are referred to as 'customers'). We will provide you with reasonable notice of any changes to these 'Terms of Use'. Also, in such cases, we kindly ask you to comply with the most recent version. Your continued use of the Website following such an update will represent an agreement by you to be bound by the Terms of Use as amended.
About Copyright and Intellectual Property
The copyrights of the corporate mark, logo, characters, products & product names, images, music, text, program data, etc., posted on our website principally belong to us. and our affiliated companies, as well as partner companies or rights holders who have granted our company permission to use them. You may only use this material for personal, non-commercial purposes unless you receive prior written consent from us. Unauthorised reproduction, modification, distribution, or public transmission of the content on this website is prohibited.
Additionally, for data that is allowed to be downloaded from our website, the download is permitted only for private use, and does not grant or transfer to the customer any rights our company possesses for reproduction, modification, lending, distribution, transmission over a network, etc., beyond the scope of reproduction for private use.
Any content that you provide to our company (including but not limited to suggestions, ideas, know-how, etc.) is transferred to us, free of charge, with all intellectual property rights, including copyright and moral rights, being assigned to us. You also agree not to exercise any moral rights against us or our successors.
The rights to trademarks (service marks, trademarks, house marks, logo marks, product shapes, etc., regardless of whether they are registered or not) displayed on our website belong to our company or to rights holders who have granted us permission to use them. Unauthorised use of any trademarks on this website is prohibited under the applicable trademark laws.
We retain ownership of the Website and all materials on the Website (including text, graphics, logos, design, icons, images, sound and video recordings, pricing, downloads and software) (Website Content) and reserve all rights in any intellectual property rights owned or licensed by us not expressly granted to you.
Interruption of Service on the Website
Our company may temporarily interrupt the provision of our website without prior notice in cases where it is deemed necessary due to unexpected system maintenance,malfunction, fires, power outages, natural disasters such as earthquakes, lawful orders or requests from courts, public prosecutor's offices, police stations, or other public authorities, or other operational or technical issues. Our company is not obligated to compensate or reimburse any damage, loss, or other expenses incurred by customers due to the interruption of our Website.
Changes or Discontinuation of the Website
Please be aware that our company may change the content and address (URL) of our website or discontinue or suspend its provision without prior notice. In such cases, we are not liable for any damages arising from such changes or discontinuation.
Disclaimer
We do not accept responsibility for loss or damage to computer systems, mobile phones or other electronic devices arising in connection with use of the Website. You should take your own precautions to ensure that the process that you employ for accessing the Website does not expose you to risk of viruses, malicious computer code or other forms of interference.
We also do not guarantee that our website is free from viruses or other harmful elements, or that the website will be continuously available without disruption. Additionally, we do not guarantee that the contents of this website do not infringe third-party intellectual property rights.
To the maximum extent permitted by applicable law, we exclude liability for any loss or damage arising from your use of the website, except where such exclusion would contravene your statutory rights under the Competition and Consumer Act 2010 (Cth) (including the Australian Consumer Law, as set out in Schedule 2) or Consumer Guarantees Act 1993 (NZ) which may not be excluded by contract.
About Links on Our Website
The Website may contain links to other websites that are not our responsibility. We have no control over the content of the linked websites and we are not responsible for such content. Inclusion of any linked website on the Website does not imply our approval or endorsement of the linked website.
About Providing Ideas
To prevent disputes over intellectual property rights, our company refrains from accepting proposals for ideas, suggestions, materials, and designs related to products and services unless requested by our company. If customers send this information to our company on our request via email or other means, the parties agree that all rights to the information, including rights in respect of copyright, rights to register patents, utility models, designs, trademarks, etc., and other intellectual property rights, rights to embody the information in products or services, rights to know-how and ideas, and all other rights, are waived at the time of sending, and that you agree to our company's free use of the information (subject to any other written agreement between you and our company). Our company is not obligated to consider, evaluate, adopt, or keep confidential the content of proposals, and bears no responsibility, including payment of compensation, even if our products, services, etc., are identical or similar to the content of the proposals. Our company is also not obligated to notify or explain to the provider the existence or reasons for consideration, evaluation, or adoption of proposals.
You warrant that your submission does not infringe any third-party rights, including intellectual property rights, and you warrant that proposals for ideas, suggestions, materials, and designs related to products and services are not unauthorised use, theft, or plagiarism of third-party information, and do not infringe on the intellectual property rights or other rights of third parties, or breach third-party trade secrets.
Handling of Posted Information
Our company may monitor and consider discussions, postings, transmissions, bulletin boards, and other content posted on our website from time to time. Except as required by law, our company is not obligated to perform such monitoring and consideration and bears no responsibility for any content arising from them. It is not permitted to post or transmit information on our website that violates public order and morals, constitutes or encourages a violation of the law, or falls under the prohibited items defined in “Prohibited Activities”. If our company discovers such information, we may delete the post, restrict access to the post, or take other measures without notifying or obtaining consent from the customer who posted or transmitted it. Our company is not responsible for any damages incurred by the customer as a result of taking such measures.
About Privacy Protection
We may collect, hold, process, use, disclose, store and otherwise handle your personal data or personal information (as the case may be) in accordance with our Privacy Policy and applicable privacy laws.
About Fees
There is no charge for information when using our website. However, connection fees or communication charges may be incurred when accessing the internet to use our website. Packet charges will apply when viewing on various mobile devices, so please use it at your own responsibility. Our company does not guarantee the speed of displaying our website or downloading data, and is not responsible for any unexpected packet or communication charges incurred by using our website. We recommend using a plan with unlimited packet usage.
Prohibited Activities
Our company prohibits the following activities (including activities that induce or prepare for them) when using our Website. If our company discovers such prohibited activities, we can take measures to delete the results from our website or take other actions to eliminate the results or effects of such prohibited activities without notifying or obtaining consent from the customer who performed them. Our company is not responsible for any damages incurred by the customer due to these measures.
- Acts that infringe or may infringe on the property rights or privacy of other customers, third parties, or our company
- Acts that defame or slander other customers, third parties, or our company, or damage their reputation, or may do so
- Acts that infringe or may infringe on the intellectual property rights (copyrights, design rights, patent rights, utility model rights, trademark rights, portrait rights, etc.) of other customers, third parties, or our company
- Transmitting harmful computer programs, etc., or accessing the website by unauthorized means
- Acts that violate public order and morals, criminal acts, acts that negatively affect the physical and mental health of young people, or may do so
- Acts for commercial purposes through or related to our website without our company's approval, or acts preparing for them
- Election activities, or similar acts, and other political or religious acts
- Other acts that hinder the operation of our website
- Acts that violate the laws of Japan or the country/region where the customer is located when using the website
- Exploiting security holes or bugs in our website or its web server, causing high load access, or tampering with, stealing, or deleting information on our website
- Acts that cause nuisance or discomfort to other customers or third parties
- Entering or transmitting false or misleading information
- Demanding or making unjust demands using violence, threats, force, or fraud against our company, our employees, or other customers
- Other acts that violate these terms or related terms
Change of Terms
Our company may change these terms as necessary with prior reasonable notice. Please be aware of this. The changes to these terms will take effect upon their publication on our website.
We strive to ensure that the terms of this agreement are fair, transparent, and compliant with consumer protection laws. If any term in this agreement is deemed to be an unfair contract term under the Competition and Consumer Act 2010 (Cth) or the Fair Trading Act 1986 (NZ) (as applicable), that term will be severed from the agreement, and the remaining terms will continue to operate in full force and effect. If any provision of this agreement is found to be unlawful, void, or unenforceable, it shall be severed to the minimum extent necessary to comply with applicable law. This agreement will otherwise remain in full force and effect. Where a provision is severed to comply with the laws of Australia or New Zealand, the parties agree to negotiate in good faith to replace the provision with a lawful alternative that reflects the original intention as closely as possible.
Liability
We make no warranties or representations about this Website or any of its content and will not be responsible to you or any third party for any direct or consequential loss suffered in connection with the use of this Website. To the maximum extent permitted by law, we exclude any liability that may arise due to your use of our Website and/or the information or materials contained on it. You agree to indemnify us for any direct loss or liability suffered by us arising out of your use of this Website in breach of the express terms of the Site Policy that apply to your use of the Website. Notwithstanding any of the foregoing, nothing in Terms of Use exclude or limit any rights and remedies you may have under the Consumer Guarantees Act 1993 (NZ).
GENERAL
GOVERNING LAW AND JURISDICTION
This agreement is governed by the laws of Japan. In the event of a dispute arising between the customer and the Company in connection with this agreement or the services, the Tokyo District Court shall have non-exclusive jurisdiction.
However, to ensure compliance with relevant consumer laws in Australia and New Zealand, we acknowledge that certain statutory protections may apply to customers in these jurisdictions. This agreement will comply with, and does not attempt to restrict, exclude or modify any guarantee, right or warranty that cannot be excluded under, the applicable provisions of:
- THE AUSTRALIAN CONSUMER LAW, AS SET OUT IN SCHEDULE 2 OF THE COMPETITION AND CONSUMER ACT 2010 (CTH).
- THE CONSUMER GUARANTEES ACT 1993 AND FAIR TRADING ACT 1986 IN NEW ZEALAND.
To the extent that any term in this agreement conflicts with the mandatory provisions of these laws, those mandatory provisions will prevail
WAIVER
No party to this agreement may rely on the words or conduct of any other party as a waiver of any right unless the waiver is in writing and signed by the party granting the waiver.
SEVERANCE
Any term of this agreement which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity and enforceability of the remainder of this agreement is not limited or otherwise affected.
JOINT AND SEVERAL LIABILITY
An obligation or a liability assumed by, or a right conferred on, two or more persons binds or benefits them jointly and severally.
ASSIGNMENT
A party cannot assign, novate or otherwise transfer any of its rights or obligations under this agreement without the prior written consent of the other party.
ENTIRE AGREEMENT
This agreement embodies the entire agreement between the parties and supersedes any prior negotiation, conduct, arrangement, understanding or agreement, express or implied, in relation to the subject matter of this agreement.
INTERPRETATION
(a) (singular and plural) words in the singular includes the plural (and vice versa);
(b) (gender) words indicating a gender includes the corresponding words of any other gender;
(c) (defined terms) if a word or phrase is given a defined meaning, any other part of speech or grammatical form of that word or phrase has a corresponding meaning;
(d) (person) a reference to “person” or “you” includes an individual, the estate of an individual, a corporation, an authority, an association, consortium or joint venture (whether incorporated or unincorporated), a partnership, a trust and any other entity;
(e) (party) a reference to a party includes that party’s executors, administrators, successors and permitted assigns, including persons taking by way of novation and, in the case of a trustee, includes any substituted or additional trustee;
(f) (this agreement) a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure is a reference to a party, clause, paragraph, schedule, exhibit, attachment or annexure to or of this agreement, and a reference to this agreement includes all schedules, exhibits, attachments and annexures to it;
(g) (document) a reference to a document (including this agreement) is to that document as varied, novated, ratified or replaced from time to time;
(h) (headings) headings and words in bold type are for convenience only and do not affect interpretation;
(i) (includes) the word “includes” and similar words in any form is not a word of limitation;
(j) (adverse interpretation) no provision of this agreement will be interpreted adversely to a party because that party was responsible for the preparation of this agreement or that provision; and
(k) (currency) a reference to $, or “dollar”, is to Australian currency, unless otherwise agreed in writing.
Social Media Policy
Site Policy
This document sets out the social media policy for the official social media accounts (hereinafter referred to as 'these Guidelines') of Lotte Co., Ltd. (hereinafter referred to as 'the Company') that apply to all individuals who use the official accounts operated by the Company on social networks such as LINE, Instagram, X, and Facebook (hereinafter referred to as 'our official accounts') and the services associated with them. These Guidelines are applicable to all users of our official accounts and any party we have directed to comply with these Guidelines. In order to achieve better communication with you, we ask that you read these Guidelines carefully and agree to them before using our official accounts. Please also check the separate community guidelines set for each official account.
We may change these Guidelines from time to time by posting an updated copy on our Website and we encourage you to check our Website regularly to ensure that you are aware of our most current Guidelines.
Purpose of our official accounts
The Company uses its official accounts to:
While we aim to foster positive and productive interactions, please note that the Company may not respond to all posts, comments, or direct messages (DMs) from customers.
Access to Basic Information
Following
User Content
By submitting any content (hereinafter referred to as “User Content”) such as photos, videos, or comments on our official accounts, you grant the Company a non-exclusive, royalty-free, and perpetual right to use, reproduce, modify, publish, and share your User Content for promotional and marketing purposes. This includes, but is not limited to, sharing the content on various media platforms, websites, and social media channels owned by the Company.
Please note that if you do not consent to the use of your User Content, this may limit your ability to use certain features of our platforms.
The Company commits to ensuring that any User Content you provide will not be used in connection with:
The Company will not use any User Content in a manner that dehumanizes, disrespects, or offends you.
Prohibited Activities
The Company may take necessary measures such as deleting posts or blocking accounts without prior notice or notification if it determines that a customer's actions fall under any of the following. Even if the Company does not take measures against the following actions, it does not mean that the Company condones or retrospectively consents to such actions, nor does it declare that the Company will not take any action against such actions in the future.
Copyrights, etc.
Liability
To the maximum extent permitted by law, each party shall exclude each other from any liability that may arise in connection with these Guidelines.
Disclaimer
The Company shall not be liable for any direct or indirect damages caused by the use or inability to use our official accounts, or by the use or inability to use links from our official accounts. We are not liable for any content (comments, photos, videos, etc.) posted by users, and users confirm that their contributions do not infringe on third-party rights, thereby indemnifying the Company against any potential claims. Additionally, the Company is not responsible for any disputes between users or between users and third parties arising from interactions on our official accounts. Notwithstanding any of the foregoing, nothing in Terms of Use exclude or limit any rights and remedies you may have under the Consumer Guarantees Act 1993 (NZ).
We do not guarantee the accuracy, completeness, timeliness, or relevance of any information, services, or content shared through our accounts.Please note, the Company reserves the right to suspend or terminate our accounts' operation at any time without prior notice.
Changes to the Guidelines
The Company may change these Guidelines with reasonable prior notice to customers. Any changes will take effect immediately upon posting on our official accounts, and continued use of our platforms signifies your acceptance of the updated Guidelines.
Governing Law and Jurisdiction
This agreement is governed by the laws of Japan. In the event of a dispute arising between the customer and the Company in connection with this agreement or the services, the Tokyo District Court shall have non-exclusive jurisdiction.
However, to ensure compliance with relevant consumer laws in Australia and New Zealand, we acknowledge that certain statutory protections may apply to customers in these jurisdictions. This agreement will comply with, and does not attempt to restrict, exclude or modify any right that cannot be excluded under, the applicable provisions of:
To the extent that any term in this agreement conflicts with the mandatory provisions of these laws, those mandatory provisions will prevail
Our Guidelines were last updated on Mar 24, 2025.
We may change these Guidelines from time to time by posting an updated copy on our Website and we encourage you to check our Website regularly to ensure that you are aware of our most current Guidelines.
Purpose of our official accounts
The Company uses its official accounts to:
- Share announcements related to campaigns, product information, and corporate activities.
- Engage with users through promotional activities, marketing efforts, and updates on the Company’s operations.
While we aim to foster positive and productive interactions, please note that the Company may not respond to all posts, comments, or direct messages (DMs) from customers.
Access to Basic Information
- By interacting with our official accounts, you consent to the Company accessing your basic information (name, username, profile picture, gender, network, user ID, friends list, and all other information that is publicly available). We will handle your personal information in accordance with our Privacy Policy.
Following
- The Company does not follow all customers who follow our official accounts. Also, the Company may follow you even if you do not follow our official accounts.
- Following by our official accounts does not indicate endorsement or approval of the other party, nor does it represent the views of the Company.
User Content
By submitting any content (hereinafter referred to as “User Content”) such as photos, videos, or comments on our official accounts, you grant the Company a non-exclusive, royalty-free, and perpetual right to use, reproduce, modify, publish, and share your User Content for promotional and marketing purposes. This includes, but is not limited to, sharing the content on various media platforms, websites, and social media channels owned by the Company.
Please note that if you do not consent to the use of your User Content, this may limit your ability to use certain features of our platforms.
The Company commits to ensuring that any User Content you provide will not be used in connection with:
- Obscene, inappropriate, or offensive material;
- Defamatory or false statements;
- Racist, sexist, homophobic, or derogatory content;
- Content that may be viewed as offensive or harmful to individuals or communities.
The Company will not use any User Content in a manner that dehumanizes, disrespects, or offends you.
Prohibited Activities
The Company may take necessary measures such as deleting posts or blocking accounts without prior notice or notification if it determines that a customer's actions fall under any of the following. Even if the Company does not take measures against the following actions, it does not mean that the Company condones or retrospectively consents to such actions, nor does it declare that the Company will not take any action against such actions in the future.
- Acts against public order and morals, criminal acts, acts that may adversely affect the physical and mental well-being of minors or have the potential to do so.
- Defamatory acts against the Company or third parties, or acts that damage their reputation.
- Acts that infringe on the property rights, privacy rights, portrait rights, publicity rights, or other rights of the Company or third parties.
- Acts of commercial purposes conducted through or in relation to our official accounts without the Company's consent.
- Sexual, obscene, violent, discriminatory expressions, and other acts that may cause discomfort to third parties.
- Acts that interfere with the smooth operation of our official accounts or cause inconvenience to third parties.
- Expressions that mislead third parties, such as personal experiences, opinions, or unfounded rumors.
- Election campaigning or similar activities, and other acts related to politics or religion.
- Acts of identifying, disclosing, or leaking personal information.
- Impersonating the Company, its affiliates, or third parties.
- Mentioning other companies' names, products, or comparative expressions.
- Acts intended for advertising, affiliate marketing, promotion, or solicitation.
- Using other customers' IDs to access our official accounts.
- Obtaining, disclosing, or providing other customers' IDs or passwords.
- Acts that violate the laws of Japan or the country/region where the customer resides when using the account.
- Disclosing private communications with the Company or third parties.
- Acts that hinder other customers from using our official accounts.
- Generating artificial high-load access.
- Tampering with, stealing, or deleting information on our official accounts.
- Violating the terms of service set by each SNS operating company.
- Posting or transmitting harmful computer programs.
- Demanding or making unjust requests to the Company or other third parties using violence, intimidation, force, or deception.
- Any other acts deemed inappropriate by the Company.
Copyrights, etc.
- All rights related to trademarks, logos, service marks, images, etc., used in our official accounts belong to the Company or the rights holders, unless otherwise specified, and are protected by intellectual property laws (including copyrights, design rights, patent rights, utility model rights, trademark rights, know-how, but not limited to these). Customers may not use any information provided through our official accounts beyond the scope permitted by law for personal private use.
- The copyright of content posted by customers belongs to the individual who made the post. By posting, customers grant the Company the right to use (copy, process, translate, publish, etc.) all or part of the content without the customer's prior consent, free of charge and non-exclusively, and agree not to exercise copyright and moral rights against the Company's use of the content.
Liability
To the maximum extent permitted by law, each party shall exclude each other from any liability that may arise in connection with these Guidelines.
Disclaimer
The Company shall not be liable for any direct or indirect damages caused by the use or inability to use our official accounts, or by the use or inability to use links from our official accounts. We are not liable for any content (comments, photos, videos, etc.) posted by users, and users confirm that their contributions do not infringe on third-party rights, thereby indemnifying the Company against any potential claims. Additionally, the Company is not responsible for any disputes between users or between users and third parties arising from interactions on our official accounts. Notwithstanding any of the foregoing, nothing in Terms of Use exclude or limit any rights and remedies you may have under the Consumer Guarantees Act 1993 (NZ).
We do not guarantee the accuracy, completeness, timeliness, or relevance of any information, services, or content shared through our accounts.Please note, the Company reserves the right to suspend or terminate our accounts' operation at any time without prior notice.
Changes to the Guidelines
The Company may change these Guidelines with reasonable prior notice to customers. Any changes will take effect immediately upon posting on our official accounts, and continued use of our platforms signifies your acceptance of the updated Guidelines.
Governing Law and Jurisdiction
This agreement is governed by the laws of Japan. In the event of a dispute arising between the customer and the Company in connection with this agreement or the services, the Tokyo District Court shall have non-exclusive jurisdiction.
However, to ensure compliance with relevant consumer laws in Australia and New Zealand, we acknowledge that certain statutory protections may apply to customers in these jurisdictions. This agreement will comply with, and does not attempt to restrict, exclude or modify any right that cannot be excluded under, the applicable provisions of:
- The Australian Consumer Law as set out in Schedule 2 of the Competition and Consumer Act 2010 (Cth).
- The Consumer Guarantees Act 1993 and Fair Trading Act 1986 in New Zealand.
To the extent that any term in this agreement conflicts with the mandatory provisions of these laws, those mandatory provisions will prevail
Our Guidelines were last updated on Mar 24, 2025.