1. About this notice

In this notice, we provide you with information related to the processing of your personal data. This notice sets out the basis on which any personal data that you provide to us, or that we obtain about you from other sources, will be processed by us. Please take the time to read and fully understand this notice.

2. Information about us
For the purposes of data protection law, Lotte Co., Ltd. (“we”, “us,” and “our”) is the entity responsible for collecting and holding your personal data, and we are committed to respecting your privacy. Our contact details are as follows:

(a) Postal address: Global Division 3-20-1, Nishi-Shinjuku, Shinjuku, Tokyo, 160-0023, Japan
(b) Email: yukimiaunz.info@lotte.co.jp

3. Definitions

In this notice:

(a) “Personal Data” means any data/information which relates to you from which you can be identified, as well as other data/information defined as “personal data,” “personal information,” or equivalent term under applicable data protection laws. It includes your contact details, other personal information, and photographs; and
(b) “Processing” means any activity or operation that is carried out in respect of your Personal Data, such as collecting, storing, using, disclosing, transferring, or deleting it.

4. How we collect your Personal Data and what Personal Data we collect

We may Process Personal Data about you collected through your completion of forms on our websites, social media accounts, or otherwise. Such Personal Data typically includes your name, address, e-mail address, phone number, and any inquiries you may submit to us.

When you visit our websites, we may automatically collect, store, and use technical information about your equipment and your interaction with our websites, including cookies.

5. Purpose and legal basis of Processing Personal Data

We use the Personal Data that we hold about you for the following purposes:

  • To conduct promotional campaigns;
  • To implement retargeting advertising through cookies;
  • To monitor, prevent, and detect fraud and otherwise protect our sites and services;
  • To manage or transfer our assets or liabilities, for example in the case of an acquisition, disposition or merger; and
  • To submit various applications and reports to the government, public agencies and other third parties as required by any applicable laws or if it is considered to be necessary.

You acknowledge that if you do not provide us with, or allow us to collect, the Personal Data required by us, we may be unable to provide you with any goods, services or information that you may request from us.

The legal basis for the Processing of your Personal Data is as follows:

  • Provision of your consent;
  • Where the Processing of your Personal Data is necessary to entering into a contract with you, or fulfill obligations under a contract with you;
  • Where the Processing of your Personal Data is necessary to comply with applicable laws; and
  • Where the Processing of your Personal Data is necessary to pursue our legitimate interests.

6. Disclosure of Personal Data to recipients

We may share your Personal Data with recipients in the following situations:

(a) Internal use by us: Our employees who are authorized and who have a need to access such data;
(b) Service providers: We may share your Personal Data with third-party service providers that perform certain services, such as providing IT services;
(c) Legal procedures and security: We may disclose your Personal Data to legal or government regulatory authorities as required by any applicable laws. We may also disclose your Personal Data to third parties as required by any applicable laws in connection with any claims, disputes, or legal proceedings, when otherwise required by any applicable laws, or if we determine that such disclosure is necessary to protect the health and safety of you or any other person, or to enforce our legal rights or contractual commitments that you have made; and
(d) Business transfers: Your Personal Data may be disclosed as a part of a corporate business transaction, such as a merger, acquisition, company split, business transfer, joint venture, or the financing or sale of company assets, and may be transferred to a third party as one of the business assets in such a transaction. Your Personal Data may also be disclosed in the event of insolvency, bankruptcy, or receivership.

7. Transfer of Personal Data outside your Country

Your Personal Data may be transferred to, and stored by, a third party outside the country in which your personal data is collected. Third party recipients of your Personal Data may be located in Japan and Singapore.
Where we transfer your Personal Data to a third party outside your country, we will ensure that:
(a) the recipient destination has been found by the government of your country as ensuring an adequate level of protection for the rights and freedoms that you possess in respect of your Personal Data; or
(b) the recipient enters into contracts with us for the transfer of Personal Data, as required by data protection laws requiring the recipient to protect the Personal Data in a manner providing comparable safeguards to those required by data protection laws.

You can obtain further details of the protection given to your Personal Data when it is transferred outside your country by contacting us, using the information about us set forth in Section 2 above.

8. Storage limit of Personal Data

We will take reasonable steps to keep your personal data in a secure environment, and to protect your information from misuse, interference and loss and from unauthorized access, modification or disclosure. We will retain the Personal Data that we collect about you for the period necessary to Process such Personal Data, except to the extent that we are required by law to retain it for a longer period of time, in which case, we will retain it for the period required under the applicable laws.

9. Your rights

You have a number of legal rights in relation to the Personal Data that we hold about you. These rights may vary depending on where you are located and which data protection laws apply to the relationship between you and us, but typically will include the following:

(a) right to obtain information regarding Processing of your Personal Data and to access the Personal Data that we hold about you;
(b) right to request that we rectify your Personal Data if it is inaccurate, out-of-date, irrelevant, misleading or incomplete and the right to provide us with a statement of the correction sought (“Statement of Correction”) to request that if we do not make the correction sought, to have the Statement of Correction attached to the relevant Personal Data;
(c) right to request that we erase your Personal Data in certain circumstances;
(d) right to request that we restrict our Processing of your Personal Data in certain circumstances;
(e) right to object to our Processing of your Personal Data;
(f) right to receive your Personal Data in a structured, commonly used, and machine-readable format and/or to request that we directly transmit such Personal Data to a recipient where this is technically feasible; and
(g) right to withdraw your consent to our Processing of your Personal Data at any time.

You may exercise any of your rights by contacting us, using the information about us set forth in Section 2 above. You also may lodge a complaint with the relevant data protection authority in your jurisdiction if you believe that any of your rights has been infringed by us.

Effective Date: Mar 24, 2025

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